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#ticket-0421Billing · refund requestSearch
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Dexbi answers the easy questions like any bot. But it also runs procedures: plain-language SOPs you write once, so it can issue refunds, fix accounts, and take real action on its own.
They answer the easy questions, then hand everything else to a human. And that’s after days of setup just to get there.
Hundreds of settings, endless tabs, and no clear path. Adding or editing content means digging through menus for hours.
They paste a help article and stop. Ask for anything real, like a refund, and they hand it straight to a human.
Live in three steps, no mess. Write your procedures as plain-language SOPs, and Dexbi runs them itself. It resolves tickets instead of just pasting FAQs.
Train it on what you know, shape how it speaks, then ship it anywhere your members are.
Point Dexbi at your docs, sites, and channels. It indexes everything.
Test your agent within the dashboard and refine it. Your customers never see it.
Flip it on where your members already are. Live in minutes.
A procedure tells Dexbi what to do when a situation comes up — when it triggers and the steps to follow. No flowcharts, no code.
The right language, the right people, the right format, and a source to back it up.
Search your knowledge base with an image. Train Dexbi on images too.
Keep sensitive docs to the right people. Scoped per role and channel.
With Component v2 I build the reply out of real blocks, so I can put text here,
And I can keep writing after the image too.
No more ugly replies. Text, images, and buttons in one clean reply.
Members ask in any language. Dexbi replies natively in 60+.
Write rules in plain English. Dexbi applies them to tone, escalation, and limits.
Start free, upgrade as your community grows. Every plan is month-to-month — cancel anytime.
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High-volume servers, unlimited replies